Succeed with Taxicall

Aberdeen is a city in which taxi firms have been hit by two major problems in the recent past. First came the recession in the oil industry and then it was the arrival of a big taxi company determined to take the trade in a new direction. Despite that, one small firm which started with just three drivers has doubled its work in the last 12 months and now has 23 drivers. “The service we use which is designed for small to medium firms to take on the big companies on equal terms is TaxiCall. We liked the idea when we first saw it so much, that we asked if we could use it in our name and we called ourselves TaxiCall Aberdeen. There are no startup costs or special equipment needed, but from day one you get all the features and support you need and a very easy to use system. We cannot fault it – and if we think of new ideas which could be useful they just add them free of charge,” says Mark Hutcheon who is one of the directors of the firm. “We are able to charge drivers 1/3rd of the amount that other firms charge. TaxiCall’s users range from owner managed firms to co-operative groups and it can be set up within one day with the options which suit the way you operate. These include using “Direct to Driver” automated call distribution; Office Dispatch (part-time or permanent); Smartphone Driver App with Tracking, Maps, Job Alarms and Advance Booking Lists; your own branded Customer App and Reception Desk booking pages for local businesses; and real time management information.

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